BANTAMS SUPPORTERS TRUST

On 29 October, representatives of the Supporters Trust met with representatives of Tiffin Stadium Catering Richard Cullen, Managing Director, and James Tinsley, Director of Operations, at City Vaults to discuss supporters’ feedback on catering at Valley Parade. The meeting provided an opportunity to discuss the current offering, explain the practical considerations behind matchday service and hear suggestions for future improvements. Tiffin is responsible for the stadium kiosks this season, with hospitality catering provided separately. Richard and James explained that delivering matchday catering involves balancing product choice, quality and speed of service, particularly during the short, busy periods before kick-off and at half-time. As with many established football grounds, the available space and facilities vary between kiosks. These influence the equipment that can be accommodated and the products that can be prepared and served efficiently and safely. Some suggestions, including a wider range of freshly cooked dishes, would require additional equipment or supporting facilities/rooms before they could be introduced safely at the volumes required. The range therefore varies between kiosks according to facilities and demand. Staffing is also directed towards the busiest service points to help manage queues and serve supporters efficiently. The discussion covered developments this season, including the introduction of self-service beer stations and the recent trial of the “ultimate hotdog” at the local derby. Tiffin remains keen to explore further additions where they can be delivered consistently within the matchday operation. Supporters’ feedback on pie serving temperatures was also discussed, highlighting the importance of a consistent experience. Specific feedback identifying the kiosk, fixture and product would help Tiffin investigate individual concerns. Pricing was another subject raised. Richard and James explained that prices reflect food and drink purchasing costs, wages and employer National Insurance, packaging, delivery and the preparation and staffing required for matchday service. Tiffin recognises that value matters to supporters and aims to balance affordability with product quality and reliable service. The Trust thanked Richard and James for an open and constructive discussion. Both welcomed continued feedback and expressed their willingness to meet supporters again, with a shared interest in improving the matchday experience at Valley Parade.

The Supporters Trust would like to take the opportunity to express our deepest condolences to the family and friends of Geoffrey Richmond, our late chairman. His enigmatic personality and his input into Bradford city culminating in the two seasons in the Premier League were filled with some wonderful memories for the supporters. He played his part in the Bradford City story and will not be forgotten.

Our AGM is on Wednesday, 24th November, from 7pm, at Jacobs Well , near Bradford Interchange. This is your opportunity to make your voice be heard and contribute to making us stronger in terms of building the Trust membership and our finances, but we also want to influence the Club in securing it’s long term success and longevity, bringing in supporter-led initiatives along the way that improve the match day experience for all. You will get to hear about our achievements through our reports at the AGM. The existing Trust Board would like to see new Trust Board Members that have new ideas and proposals that will broaden our reach. Find out how you can play a role in the Trust here . If you would like to be a Board Member, please find a Board Member Nomination form for this year here . All Board Members are volunteers and we are a not for profit organisation. The deadline for submitting your nominations is Wednesday 18 th November 2025. There is space for a candidate’s statement on the form, and a proposer and seconder need to be members. For any enquiries about being a Board Member please contact us here . Members who receive our regular emails will be able to download our Draft Agenda and Papers for the evening nearer the time. For our AGM to be quorate, we need 20 Members in attendance. Only Members can vote. The AGM will start at 7pm, so please arrive in good time to order a drink at the bar. We will be in the snug area of the pub and greet members at the bar from 6.30pm. We understand that many of you will live across the country and further beyond, and therefore to encourage attendance we will have a hybrid meeting as in previous years, of members, in person, in the pub, or online video via Zoom. The Zoom meeting link will be provided nearer the time. We look forward to seeing you in due course.